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ITIL CSI

In ITIL Continual Service Improvement course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices and position you to successfully complete the associated exam.

Who should Attend?

  • IT operations, technical, or IT management personnel requiring more information about ITIL best practices
  • IT operations, technical, or IT management personnel requiring more information about ITIL best practices

Copyright © AXELOS Limited 2011. All rights reserved. Material is reproduced under license from AXELOS

 

In ITIL Continual Service Improvement course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices and position you to successfully complete the associated exam.

Who should Attend?

  • IT operations, technical, or IT management personnel requiring more information about ITIL best practices
  • IT operations, technical, or IT management personnel requiring more information about ITIL best practices

Copyright © AXELOS Limited 2011. All rights reserved. Material is reproduced under license from AXELOS

 

AXELOS Accredited ITIL Continual Service Improvement (CSI) certification Exam Pattern.

·       Exam Duration: 90 Minutes

·       Exam Format: Multiple Choice, scenario based gradient scored question

·       Number of Question: There are 8 questions and each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks.

·       Exam Pass Mark: 70%

·       Level of Qualification: Expert

·       Electronic Devices Permitted: No

·       Open Book: No


ITIL Continual Service Improvement Registration, Pune
  •  Registration Amount is part of your total fees
  •  Balance to be paid on the 1st day of the training Program
  •  You may select to make full payment option
  •  Pre-Course Material will be enabled (as applicable)
Start Date 27/08/2016  INR 4999
ITIL® Continual Service Improvement 2011, Pune
  •  EXIN Accredited Global Training and Examination Provider
  •  EXIN Accredited ITIL Expert Trainer with 15+ Yr. Experience
  •  Training Based on real Consulting Practice, not a bookish approach!
  •  EVISION Consultants will prepare you for ITIL Expert with each Module
  •  Exclusive Pre-course Material
  •  2 Days Extensive Training Program
  •  Exam & Certification Fees Included
  •  100% Certification Warranty based on Quality of training (if fail, IEVISION will re-pay the certification cost)
  •  Excellent Pre & Post Professional Training Support
  •  Very Affordable Pricing with high Quality Training
Start Date 12/09/2016  INR 34999
Discount Fees  INR 27000

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