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ITIL Planning, Protection & Optimization

In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the planning, protection, and optimization (PPO) of services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on learning environment. This training is intended to enable you to apply the practices throughout the service management lifecycle.

This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices and position you to successfully complete the associated exam.

Who should Attend?

·         IT operations, technical, or IT management personnel requiring more information about ITIL best practices

·         Anyone responsible for managing, implementing, or consulting on ITIL processes within IT or in conjunction with IT

 

 

In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the planning, protection, and optimization (PPO) of services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on learning environment. This training is intended to enable you to apply the practices throughout the service management lifecycle.

This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices and position you to successfully complete the associated exam.

Who should Attend?

·         IT operations, technical, or IT management personnel requiring more information about ITIL best practices

·         Anyone responsible for managing, implementing, or consulting on ITIL processes within IT or in conjunction with IT

 

Certification Exam

  • Exam Duration: 90 Minutes
  • Exam Format: Multiple Choice, scenario based gradient scored question
  • Number of Question: There are 8 questions and each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks.
  • Exam Pass Mark: 70%
  • Level of Qualification: Expert
  • Electronic Devices Permitted: No
  • Open Book: No

 

 

 


ITIL® 2011 - Planning, Protection & Optimization
  •  EXIN Accredited ITIL Expert Trainer with 15+ Yr. Experience
  •  EXIN Accredited Global Training and Examination Provider
  •  IEVISION Consultants will prepare you for ITIL Expert with each Module
  •  Exclusive Pre-course Material
  •  2 Days Extensive Training Program
  •  Exam & Certification Fees Included
  •   100% Certification Warranty based on Quality of training (if fail, IEVISION will re-pay the certification cost).
  •  Very Affordable Pricing with high Quality Training
Start Date 30/04/2016  INR 28999
Discount Fees  INR 25999

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