IEVISION is PEOPLECERT, EXIN and PECB Authorized Global Training and Examination Provider.

A uniquely designed ITIL Service Design training program prepares candidate to practically utilize the key ITIL processes like Design Coordination, Service Catalogue Management, Service Level Management, Capacity Management, Availability Management, IT Service Continuity Management, Information Security Management, and Supplier Management.

 Program Outline

·         Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

·         Introduction to service design

·         Service design principles

·         Service design processes

·         Service design technology-related activities

·         Organizing for service design

·         Technology considerations

·         Implementation and improvement of service design

·         Challenges, critical success factors and risks.

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